Quote:
Originally Posted by oldE
We are not talking "everyone" here.
I doubt the story would have hit the news if the person laughing was some random individual. But in this case the person who got called out was working in customer service. They were not being paid to have fun at a customer's expense. They were being paid to represent their company.
If they wanted to talk about the unusual name in the break room or off the job, I understand that. But their behaviour was not professional. Censure was appropriate.
Best
Les
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I do agree that corporate also acted according to corporate nature, and that an employee should have their employer in mind. When it comes to social media if you are putting products(such as a air pass) on social media it is best to run that by
PR first. And if you make a habit of posting work related items that are not in line with the results the employer wants to see you can be terminated.
Such as Jessica Price's paying the price for angry hateful tweets at her company's customer base.
Ultimately, the mother should step back and figure out a better way to handle this.
Secondly, when working for an employer you need to set aside parts of who you are and instead don the mask of who you're working for.