Quote:
Originally Posted by onewhippedpuppy
Sears will make a very interesting MBA case study for future students. Evolve or die is a constant in business, somewhere along the way Sears lost track of that mindset.
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Concur.
In my part of the world there is a move away from the big box stores to smaller, more locally focused inventory businesses: True Value, for instance, knows their customer base extremely well, is 1/10th the size of a Lowes and is always packed.
Just a better shopping experience with very helpful floor folks.
The Dollar General model seems to flourish here as well...small, well stocked stores that are convenient to the customer base.
WAWA is another example. I did my undergraduate economics thesis on convenience stores - circa 1980!
WAWA has simply destroyed the 7-11's of this area.