trust the critics much more for: serious movies, dramas, artsy movies etc
But I think the audience rating is much more reliable for comedies and action
Side note: I recently subscribed to flic connection on youtube and it has increased my enjoyment of netflix and prime streaming immensely. Makes selecting a good movie so much quicker. I generally like his recommendations
https://www.youtube.com/channel/UCT09qC2vwlbJvofZRIdLalg