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Keep up the Internet research and go public. It’s good that she has it on record at the dealer and corporate
Honda had paint issues a few years back with dark blue, green, & black Accord and Civic. Enough owners pitched a fit that they finally did the right thing.
One of the bodyshops I refer people to was doing quite a few of them. I seem to recall it was only certain panels that were covered.
I also remember him saying it seemed like more of those were effected by hot arid climates, Az, Tx, Ca etc.
Really sucks to have to deal with...
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