I'd start by taking it to a well known independent body and paint expert. Get their opinion as to whether this is original failed paint or was the vehicle repainted prior to her purchase. Either way Honda should fix it or buy her out of the vehicle. Get the State AG's office involved. When did this start and when did she bring it to their attention? Then start taking it up the chain with Honda through their regional and national corporate resources. Be noisy, be diligent, maybe get a lawyer to write a letter.
https://www.consumerreports.org/cro/news/2014/04/honda-civic-cr-v-odyssey-pilot-defective-paint/index.htm
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Jerry
1983 911 SC/Carrera Franken car, 1974 914 Bumblebee, 1970 914-4, 1999 323ti
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