[RKDinOKC]

Yee haawww. The automation on my computer turned in a separation ticket for a terminated employee before HR go to it this morning. It was within 5 minutes of them updating their database.

A separation ticket creates and releases work orders for IT staff to check all the places an employee may have logins and delete them.

Turned on my automation because we had an employee last week they forgot to enter a separation ticket completely. This morning instead of entering a separation ticket they sent a bunch of out-of-office notices to our ITHelp system. And that was an hour after my automated ticket was submitted. Arrgh, what a bunch of noise.

Have been telling our IT staff can just automate the tickets from them terminating an employee in their system and will get rid of most all the HR human errors and be faster as well. BUT, what do I know. My database automatically takes care of all the places I can login to remove an employee which is about half. Can't de-install software and reclaim the licenses from their PC. The only thing I can't do automatic that I do is export their pst from Office365. It is not scriptable because it specifically requires using Edge on Win10.