Quote:
Originally Posted by GH85Carrera
That service writer was just trying to make money off of a old lady.
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Similar thing happened to me. I bought a Chrysler mini van for my mom and I took care of the service and repairs. When it was near time far a timing belt (about 60k miles) I had it replaced. I was out of town when she had some kind of issue and took it in. The same place that changed the belt 10k miles before with my name on the service order told her she needed a timing belt, and it was “urgent” at 70k miles.
I raised holy hell with them and they were unapologetic. They contended that they were doing her a favor.