[ossiblue]

Hey Scott, I've had similar situations as well. If the suggestions given so far don't pan out, here's what I did that worked for me, but it was a while ago and not with Windows 8.1 (I refuse to use/install it.)

What I did was reset/reboot the computer to an earlier date. I'm sorry I can't remember the exact procedure but there are certain benchmark points that the computer will go back to. All files, programs, and updates are removed from that benchmark date forward and the computer boots up as if it was that date. I believe I accessed the steps by booting in safe mode but, again, I can't remember the exact way to access the reboot to a previous date. Hopefully someone can give you the steps or you can Google it with another computer.

Hope all is good with you--long time, no see!

Edit: I just did a brief search and apparently System Restore is not available with Windows 8.1! Sorry. Maybe there's another way someone knows.