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customer support
its unbelievable to me. but honestly, i am naive; doe-eyed and innocent. i am actually surprised when something goes awry.
when i order something. it is with blistering speed and precision how fast my CC gets hit. damn near instantaneous. with any luck, the process slows only a little bit and i get the chingadero i ordered.
but when i does go bad..hahah..it is comical.
i ordered motorcycle pannier racks. promised a delivery date. that date comes and goes. i called and they move it a week and a half back, telling me they are still in fabrication (oh-o). the new date comes and goes and i call them again...i can hear them talking muffled..the guy just has the phone compressed to his chest. i cant hear the words, but i can feel the urgency. (oh-o). guy comes back on a pushed the date again. he says, "somehow we forgot your order"..i called yesterday. "we are boxing them right now!"
err.. still nothing.
i think in another life i would love to run a business. i would have step by step updates. especially if there is any fabrication. i think it would be cool to see my stuff welded..and move along the process.to powdercoating.
i'm calm in my older years. in my youth, i would haunt the guy. i wisely ordered stuff with a lot of float in my schedule. but eff!! the way people run businesses..blows my mind.
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poof! gone
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