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My best customer service company I work with is ULINE. They are a office/shipping supply outlet that is uber efficient. I can order large palletized items before noon on one day, and expect a freight truck showing up the next day around noon. I work in NW Ohio, and this company ships out of Wisconsin...always freindly on the phone, and the drivers are also freindly.
I often use thier model as an example of how things SHOULD be done, unfortunately not many companies adhere to this belief.
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