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To be fair some customers are a PIA....
I have customers that I'm not in a hurry to respond to, either because they are hard to deal with or they will keep you tied up on the phone forever..
I also have customers i bend over backwards for..
You get to know the ones that are just sucking all the free information from you to purchase the product elsewhere and those customers that are truly interested in you doing the work and paying your price without trying to beat you up on what it'll cost..
As a business owner you should take care of your customers needs...BUT as a customer, you should respect the time of the business owner
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