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Bruce, "Investor Relations" will typically get you a live body where you can explain your situation and the need to deliver your feedback to the ceo. Ask politely to have a return call from the ceo's assistant. I wouldn't be surprised if you get hooked up in order to deliver your message. Investor relations staff usually sit in close proximity to the ceo's office.
google telus investor relations. Hope they haven't outsourced investor relations.
Jim
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