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Geronimo Geronimo is offline
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Join Date: Mar 2014
Location: Detroit MI
Posts: 1,551
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Trip to Iceland gets canceled...

So I was set to leave for Iceland this Sunday, Friday we get an email from our travel agent saying that the hotel (that is new construction) wont be ready so he booked an apartment for us... Without first consulting what we wanted.

Part of the hotel was an included breakfast which saved us time in the morning with our 8:00am tours and roughly $30 a head X10 days.

Up to this point we have had no conformation for rooms, tours, flights anything after having ask for specific information repeatedly. Email turn around was days to a week without follow up from him.


After a day of arguing back and forth, the agent that put us on to this agent stepped and arranged a new hotel in the city center and all seemed well.

Last night we get another email saying that he has canceled everything and will refund all of out money and an additional 2000.00

I don't know that he ever really booked anything, the hotel had mentioned to us that they had not received payment and asked if we could pay.

So vacation number 2 for the rear is a train wreck, the first was doused with a hurricane in Florida.

My luck continues to impress. lol
Old 09-07-2019, 09:03 AM
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