Quote:
Originally Posted by Jeff Higgins
In this case, Chipotle's gave instructions to their cooks but failed to follow up with any sort of supervision, process controls, quality control, or anything at all to ensure that their instructions were being followed. So, yes, in their case, they are entirely liable.
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It is in damn near every company handbook that physical violence is against company policy.
In this case, Popeye's gave instructions to not physically assault customers but failed to follow up with any sort of supervision (actually in this case, the "supervisor" joined in), process controls, quality control, or anything at all to ensure that their instructions were being followed. So yes, in their case, they are entirely liable.
Yes, let's follow my Chipotle example. You seem to imply that Chipotle would be liable for a worker doing something against policy, yet Popeye's is not because why? Break it down even more. In both examples, both employee's did something against company policy, both on duty as an employee and caused injury to customers, and yet you seem to think one is liable and one is not.