[Jeff Higgins]

Originally Posted by Tobra

Mr H, just because you don't like an answer does not make it pathetic.

My apologies - a poor choice of words. I should have just said it was a "non-answer". Merely responding to a question does not mean you answered it. There is a big, big difference. For example, if I ask you what the square root of 36 is and you answer "blue", you have responded, but not answered. That is essentially what you did. It's not a matter of whether I like the "answer" or not, it's more a matter of whether it was, indeed, an "answer".

Originally Posted by Tobra

There are plenty of questions you can ask, and I have the ability to judge people fairly well. If you put someone at ease, you can get them talking. Get them talking and if you listen to what they say, you can learn a lot.

Of course you do. I'm sure the hiring manager at this Popeye's has the same high opinion of his own abilities. The vast majority of the time, you get to congratulate yourself that you were "right". But that is only because this sort of an aberration is so extremely rare. So rare, that there is literally nothing you can do about it if it happens with someone you have hired. There is no predicting it. There is no planning for it. There is no training, no company policy - nothing - that will stop it when the one in a couple hundred million snaps like this.

Originally Posted by Tobra

In my line of work, it would not be hard at all to avoid a person who would run out and beat someone's ass. I am sure it would be much more difficult hiring someone at a fried chicken place in the hood, which of course is an SEP* type of situation.

*Somebody Else's Problem

Of course. You hire trained, educated professionals. You are hiring from an entirely different pool. As such, the chances of you hiring such a thug are greatly diminished, if not entirely eliminated. That's all well and good, but it has less than nothing to do with this situation.

And, *sigh* - you still have offered nothing in the way of a workable answer - real world solutions that could be applied by companies like Popeye's to ensure this never happens again. "Don't hire thugs" is a lofty platitude, but it really does nothing as far as providing a roadmap of any kind to achieve that goal.