Quote:
Originally Posted by Jeff Higgins
And, *sigh* - you still have offered nothing in the way of a workable answer - real world solutions that could be applied by companies like Popeye's to ensure this never happens again. "Don't hire thugs" is a lofty platitude, but it really does nothing as far as providing a roadmap of any kind to achieve that goal.
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There doesn't have to be a solution that guarantees all future body slams will not happen, but an employer has to do whatever they can to ensure the most obvious problems are preempted.
like not running a late evening shift with only unsupervised 16 year olds
or making sure everybody customer facing has had minimum required training...
and not have em watch just watch a video training while they sit on their phone...
Making sure there is a hierarchy, and that there is always somebody who you positively trust to be responsible, somebody that you know will take charge and deescalate. (or call in assistance if things threaten to get out of hand)
due diligence . common sense, These are not things that are unheard off in any kind of business with employees.
Big companies have to organised it better , have a plan, do it, and document that they did it.
upper levels should monitor lower levels that they did.