Quote:
Originally Posted by Jeff Higgins
And, *sigh* - you still have offered nothing in the way of a workable answer - real world solutions that could be applied by companies like Popeye's to ensure this never happens again. "Don't hire thugs" is a lofty platitude, but it really does nothing as far as providing a roadmap of any kind to achieve that goal.
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Yup, actually I did. They put in the automated kiosks for ordering.
These don’t make mistakes, are incapable of assaulting customers, don’t get offended by mere name calling, and don’t have to miss work for court dates or parole meetings.
I think this may be
the solution in places where thugs make up the vast majority of the eligible minimum wage work force. I too would rather deal with a person than an automated teller, but I’d rather deal with an automated teller than a stupid person, or worse yet someone who would escalate an error in a transaction into a brutal assault.