[Rick Lee]

I used to work for a CC company and it was a real pain in the ass to get people to believe I worked there when I had to call them. They would never have gotten to me by hanging up and calling the number on the back of their card. But they could have Google'd my desk number and it would have come back as being at that CC company's HQ in Phoenix. And I had the company's email domain for my email. I was pretty close to walking down to the front of the bldg. and taking a selfie in front of the giant logo. There wasn't one iota of their credit card info I couldn't look up and read back to them - last transactions, card numbers, every statement amount, miles/points balances and uses, etc. But some folks just wouldn't believe me.