Quote:
Originally Posted by Fly Mach .86
Last August I sold a vintage sterling silver cigarette lighter to an ebay buyer in China. Four months later he claims he never got it. Four months?? Paypal refunded his money $141.75 from my account based on his claim. I sent paypal the original tracking number but they say it is not enough information. How can I be held responsible for something after it leaves the US? I will be cancelling my paypal account soon. (Not that they give a $hit). Anyone else done with paypal?
Elliot
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Did you have Tracking to his door in China? If you have Tracking to his door you know whether it was delivered or not? If not then you can take it up with the carrier, provided you have insurance. Without Tracking to the door who knows what happened to the item?
If he received it both Ebay and Paypal will indemnify you under Sellers protection.
I will
only use Ebay Global Shipping for foreign sales. The item is sent to Erlanger KY which is their Global hub. Once it is received in Erlanger your responsibility ends. Then it is on Ebay. Anybody asks to use another carrier for shipping to a foreign destination I say SORRY.
The foreign person can use an Agent in the USA to make a purchase for them, where I ship to the Agent who then forwards the item. My responsibility ends with it being received by the agent.
No matter what you sell on Ebay you need Tracking to the door. once it is received you are clear. Alos if a Buyer tells you to shp to another address than listed on the ebay account I tell them the sale must be canceled, he has to change the address on the account to where he now wants it shipped and to repurchase the item. This in non negotiable. I will only ship to the address on the account.
Also FED Ex Smart Post does not insure the item unless purchased.. Fed Ex Home Delivery and USPS Priority mail automatically insures to $100.