[jyl]

There were no data folders on the original HDD - I think they kept everything on network storage.

I've gotten a brand new 1 TB SSD for her. Having problem installing Windows 10 on it - I thought I could connect the SSD externally, make it into a Recovery Drive, then boot from that and reinstall Win 10, but that option seems no longer available. There is an option is to restore from a Recovery Point but although I created one on the original HDD, that option isn't working either.

So I'll just sanitize the HDD as best I can, clone the HDD to the new SSD and get her running that way. Not ideal but I don't want to pay for a new Win 10 license. My generosity has its limits.