[asphaltgambler]

Joe - I hear you. But Yelp seems to exist for it's own benefit w/o much real impact anymore. I know there are firms that businesses hire that have software to combat negative information and also have people on their staff post fake 'good' reviews about products and services that were never received from the business that hired them.

it seems that yelp is blackmailing businesses to purchase their services...…………. or else. Like the Mafia guys who come around once a week to skim a little off of the top for 'protection'.

I would first contact the service manager - discuss it that way before posting publicly. …..my .02