10 years ago my physician used to have 1 receptionist/recordkeeper in his office. With the insurance companies being so difficult with regards to claims and paperwork, he now has 1 full-time recordkeeper just to handle the insurance BS.
The entire system is defunct, and there exist no politicians smart enough or brave enough to fix the problems.
Now if the medical field is so far bass ackwards, picture Medicare and Social Security.
Can't believe Thom hasn't chimed in about sending patients to India for medical care...

Jürgen