[Bill Douglas]

I was always very specific about what I was asked to do. Very keen to do it. help etc, but specific. then when it was completed I'd get a sign off of some form. So when the complaint came though I could say I did this and I did that, and here is the signature of the job being completed. If they have changed the scope of the job, or changed their mind - that's their problem not mine - I did what was asked of me. It made me unpopular at times for not being prepared to be their whipping boy, but I maintained my professionalism, and if they couldn't do their job that was their problem.