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Pelican Failure to Ship
Ordered on Monday, parts in stock. Stipulated overnight delivery since car is in shop awaiting parts.
No parts shipped on Tuesday. Called Wednesday to see what happened, they couldn't get them out. Refunded overnight shipping costs and promised to ship overnight Wednesday.
No parts shipped Wednesday. Shipping info sent to Fedex, no parts. Meanwhile my car is sitting in a shop costing me time and money.
While we're living in challenging times, isn't it still Pelican's responsibility to manage customer's expectations? No notice, no apology, no parts.
With all due respect to our host, I'm pissed.
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