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This is why I will never be a retail business. Studies have shown 1 in 10 will file positive feedback, but fully 10 in 10 will complain about a bad experience.
Plus there’s the shop. Mechanic gets no cut. He’s waiting on a part he could have gotten already. Shouldn’t be any warranty on the labor for a customer supplied part. Or if it’s the wrong part the customer bought, customer deals with it, and pays storage during the wait.
Pelican is great for the DIYer. But if a car is in the shop, let the shop manage the whole job instead of trying to be your own project manager. My nickel’s worth.
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1974 914 Bumble Bee
2009 Outback XT
2008 Cayman S shop test Mule
1996 WRX V-limited 450/1000
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