[JPaul]

juanbenae It was already OT and I don't really care if it goes wide. I've made my thoughts known to management and just needed to rant. It pisses me off when companies take customers for granted or roll over them like it's a privilege to get good service. And I also feel for them because times are weird. But that doesn't excuse them from being upfront with folks. Honesty is appreciated and in the end undoubtedly fuels loyalty.