Quote:
Originally Posted by Evans, Marv
Shaun. Also how about a note from the person who did the work accompanying the order shipped. It could be things like saying how the tech hopes the customer is happy and maybe a little detail comment about any extra things they had to do to make it come out right.
|
Marv is onto something here.
Each tech can have note cards made up ahead of time with their own personal message and signature.....along with company address/contact info (email) if the customer wants to send a note of gratitude. The note card goes into each parcel before sending out to customer.
Why not have that email address be one shared by all employees?