Quote:
Originally Posted by GH85Carrera
There is no excuse for a employee to use profanity towards a customer.
Anyone that has ever delat with the general public will quickly learn the people suck for the most part.
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Absolutely no profanity. We probably deal with easily over a hundred thousand people during the course of a year. I would say .5% are potentially violent or reason to remove them from the premises, maybe less.
But rude people? Why, we specialize in catering to those people. They love us because we make sure that we make them happy before they leave. The crowded but nice stores are the ones that go above and beyond. The ghetto ones, not so much.