Quote:
Originally Posted by Por_sha911
Credit Card customer "service"
I waited over 1.5 hours two times last week to talk to someone. Never reached anyone.
Now on hold again for an hour again.
They obviously don't give a rip about helping the customer. God knows what would happen if I had to report a lost or stolen card.
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Bank of America is super responsive. Never put on hold, have to wait, no ridiculous telephone trees. Also get text notifications of suspicious activity which I can confirm or deny. Can go online to log travel dates./locations for trips (when we could do that) and get mileage.