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In Vino Veritas
Join Date: Dec 2010
Location: Waiting in vain
Posts: 1,116
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I also had a solid, easy process with them a year ago, and their app-based payment system is quick, easy and comprehensive. It all comes down to the person who was initially assigned to handle your case, I suppose.
If you are still in process, it would probably be in your best interest to ask for another rep if you are not getting the results you expect.
Hate to hear that yours wasn't a pleasant experience.
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Todd
'85 3.2 Targa/'87 951/'04 C4S Coupe
"Nothing Ventured, Nothing Gained" Thomas E.
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