[GH85Carrera]

Yea, I can't imagine one time zone off would make much difference to a help desk. No major deal to be ready at 7:00 AM not 8:00 AM unless they are doing the graveyard shift.

Way back in 1998 when we moved into this house it was still the dial up days. On AT&T to get to the internet the fastest I could get was 38.8 and it was just the distance to the switching building. We changed to Cox digital and instantly I was at full speed on the modem. Way back then I set up several email addresses that I still use, and one for my wife. That worked fine for years. Then we got smart phones, and finally moved to Richard's email service with Exchange and all the devices synced. I just set up the old cox accounts to forward everything to the Exchange inbox.

Recently Cox has had some security issues. My wife's email password on Cox was hacked, and then they got into her Amazon account and ordered stuff. She was notified, called Amazon, they fixed it, and I had to call Cox to reset the password. We put in a pretty difficult password, and it was recently hacked. Now is a password that is stupid hard.

She NEVER logs into her Cox account, at all. It just forwards the email to her other account. I on rare occasions log in and empty the inbox. If it forwards and deletes their system thinks it is inactive, and closes that account.

I have three accounts with Cox, and I have never had an security issue. Just the wife's account gets hacked.