[Rick Lee]

I only owned a Rolex for a short time and didn't have to have it serviced. But Breitling's US service center ensured I'd never go to them again for non-warranty work. I have a local shop that has overhauled my ChronoAvenger twice in the last 10 years, the first time was because I dropped it on a hard floor. They recently overhauled an IWC Aquatimer for me. They made a mistake, but they made it right and I can just pop in anytime, since they're local. With Breitling and Sinn, it was months and months of waiting. I know it's not uncommon to have a long lead time. But in Breitling's case, they screwed up twice, requiring me to go through the wait three times before it was finally right. I've heard good things about the Dallas RSC, though.