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While my thinking is that Covid, percentage wise, is not as bad as it is made out to be, the one group that is greatly affected by it is the elderly. I very much doubt that his supervisor and/or department head know of the inspector's behavior and would not in any way condone it. The inspector fully took advantage of the situation and your in-laws, especially at their age. I, personally, would not let that pass without discussion with the appropriate department heads or even higher.
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