[Big Ed]

Ron,

You are pretty much stuck, as you've guessed. Our laws here in MA are so tenant friendly that she can be as much of a pain as she would like. I'm also a central/western MA landlord (Athol, Templeton, Gardner -- where are yours?), and can sympathize. At the very least, it's emails and not phone calls, which I think are more obnoxious.

My worst one ever was last year, tenant for total of 8 months paid me $2750 in rents, but cost $6000 in legal, attorney, and movers fees to get rid of. Left the once nice apartment in shambles too. But I digress...

My philospohy would be to return all emails approximately 1 week after receipt. Not ignoring you, (and of course address any actual problems more promptly), but unwilling to be held captive to the email barrage.

Good luck.