[wdfifteen]

Every time the power grid goes down out here the DSL line goes dead. Our connection to the outside world (weather information etc) is broken when we need it most.
I contacted Frontier - the company that provides our DSL service and they spent the first 30 minutes blaming my modem. Then they said that the modem was connected to the wrong DNS and switching to a different DNS should fix it.

I'm skeptical.

I caught a technician working on the line out here a few days ago and he said the problem was there is no battery backup at the "transfer station" (I'm not sure that's the exact term he used) where the optical cable is connect to the copper. But the guy on phone says switching to a different DNS would fix it.

What does the PPOT brain trust have to say about this?