Quote:
Originally Posted by NutmegCarrera
Funny.
What goes as “you really need to do both/all four” when they are selling service to you turns into “only this one is bad” when under warranty.
Seems like recommended oil change interval is similar. “Every 3000” when you’re paying, but manufacturer suggests 8,000 10,000 or even more - especially when you bought the service plan.
I complained five times since 2018 about a funny noise. Sounds like a strut. Started when I bought the car. Brand new.
Finally got sick of it - took it to a different dealer (not as big) and they figured it out. Bad strut mount. Been complaining for nearly 20,000 miles.
Ended up with new steering rack, full set of tires (my choice as to make/model) and ONE replaced strut mount. I’m thrilled - car doesn’t clunk going over potholes. Big relief.
Hope rant wasn’t too off topic.
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Not off topic at all. That is where we are PPOT!
I had a new Jeep that I had clutch problems with. Finally left the dealer that couldn't fix it and went to a different dealership in town.
Trouble was, one of the service writers from the first place had moved to the second.
There was an interesting exchange in words before the service manager had intervened. He had a quick look at it and had it repaired within an hour.
That service writer didn't last too long there.