[juanbenae]

i keep it for the DMV services. no license stuff, but registration, title services on a purchase. the DMV where im at is always packed because of the rural nature and not any others near by. appointments are even weeks out.

a bad experience was when my pops wrecked his vette at a sears point track/race weekend. he called on saturday afternoon gave them all the info and was told to call sunday a few hours before they needed to arrive. made it clear it was wrecked on the track, and it would need a flatbed. driver shows finally 4 hours after the call to them suggesting they'd arrive in a couple hours so we had to wait 90+ minutes or so. then when the guy shows it's not a flatbed, but a sling type and the driver informs us since the car was damaged on track they would not tow it even had a flatbed showed. we were pissed.

the driver did feel for us enough to help by lifting the front of the car with the sling truck while we backed the trailer under the disabled car. it took about 3-4 different bites and lift locations to finally get it aboard. he worked with us for over an hour to get the car situated and we gave him $100 bucks tip.

my pops did file a complaint with AAA that they listened to a point, but still stated no towing of a car wrecked on a track or off highway was policy. he was still pissed, as was i because it was fully explained to the rep on the phone saturday a full day before we needed the tow. if they'd said that up front we could have called a private outfit sunday morning and set up the 150 mile tow home.

lesson learned.