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You should be reading at least 13.6 volts. Battery is probably shot. Try that first. If problem is not solved, time for a new converter (it's a converter/charger, not an inverter). They are not really worth servicing. I just replaced a large 80amp unit for around $200. The cooling fan failed and over a period of several months, it slowly fried some of the converter's electronics. Can you hear the fan kicking on? It should run fairly frequently. I was getting flickering, dim lights, etc.
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