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I lowered my already low rents and got them re-signed into next year a long time ago. "I promise to pay X total amount in monthly increments"
Also let them know I'd work with them if their situation changed to find a good replacement tenant and keep my rental income continuous.
Also did some improvements to keep the place clean. All are happy and have been great tenants so far. They let me know.
I did not let late rents slide longer than a week or so, which turned out to be the mail system.
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Meanwhile other things are still happening.
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