Quote:
Originally Posted by David
I had an issue with Amazon last week. I received my new 3D printer but the filament was on a separate truck. I checked online and realized I can now track the truck with my package. It showed I was 6 stops away!
I checked in ever so often to watch the truck get closer to my office. Then it passed my office and was at a neighborhood next door. Then it came back toward my office so I went downstairs to stop them only to watch the truck turn around at the front entrance and leave! Then I tracked the truck go off to another neighborhood and my delivery time slowly increased to 4 then 4:30 then 5 and finally to 10pm. We close at 5pm so no getting my package before the weekend. I was pissed.
I started the drive home and then I realized, I know where the truck is! I followed the tracking to the truck and retrieved my package. Finally a happy ending  |
I had the very same situation. I saw the truck drive by my house and keep going. 5 minutes later I get a message the package wasn’t deliverable because “the recipient isn’t home”. FedEx of course.
It was a laptop in needed for a new job. I can’t believe the driver would skip a house with a high value package vs some less critical thing.
On the upside when I called the dispatch, I got through to the local distribution center. The lady there heard my story (new job, etc) and stayed late so I could get there. Driver gets a fail, DC lady gets A+++