[Scott Douglas]

Our CR-V experience was long but not too bad actually.
Our daughter bought an Accord the same day. We worked her deal first.
When the manager came back with our credit report and said we could buy as many new cars as we wanted to, I knew we'd get our deal.
I let my wife do some of the negotiating. She offered a nice round out the door figure that turned out to be under their invoice price. We got to see the invoice since we'd seen the car up on the transporter that morning and I knew it hadn't been sitting on their lot more than 6 hours. We'd gotten there at 9:30, my wife saw the car up on the top tier of the truck at 10 and we were driving it home by 4:30 that afternoon. Took a while for them to prep it since I made them wash it twice. It had water spots all over it the first time they drove it out for us to take.
I told the manager they should really work on that part of their delivery process. Lots of people only get one chance to buy a new car in their lifetime and it should be as perfectly clean as possible for that experience to really be special for them. The car will probably never be cleaner than it is when it's delivered to the customer. She appreciated my candor and really wished I'd traded in my Accord coupe on the CR-V.