Quote:
Originally Posted by Jeff Higgins
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I have been dealing with Midway for as long as they have been around. Absolutely first rate in every way. Competitive prices, fastest shipping in the business, huge inventory, and the best customer service I have ever had the pleasure of dealing with. Midway and Brownell's are my go-to's for "modern" firearms stuff, Buffalo Arms for the "antique" stuff.
I would be very, very interested in why you would say that about Midway.
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You must be living in an alternate universe then.
They are horrible, in every way, IMO (IME). The last straw for me was a few years back when they completely screwed up an order, and expected me to pay the ($20+) return shipping.
And that wasn't the first incorrect order.
Before that it was a myriad of things that slowly built up, to include:
* Prices not even remotely competitive (even with their yearly "birthday" pricing).
* Ridiculous restocking fees on certain items. I never returned anything, including the aforementioned incorrectly-sent items they tried to extort return shipping on. I just don't agree with additional/obscene extortion policies.
* Selling used/returned/open-box items as new (confirmed, by me).
* Ordered items not being in stock, and secondary back-orders being created, that never show up.
* Comically bad customer service.
* Slow and expensive shipping.
* Etc., etc.
For me, Brownell's is LEAGUES better (especially with a biz account) but still not my go-to for a lot stuff. Midway? Never again...