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On the posted videos above I noticed the techs using a cordless tool to remove and install the under belly pans. I understand that it saves time and they are handy for a speedy oil change but it is one of the reasons I hate taking my car to a dealership (and most indys).
When I purchased my 2013 CPO BMW 128i, it had a history of dealership service for all regular maintenance items. For its first oil change under my care I removed the plastic under belly pan (15 fasteners) to get to the drain plug - more than half of the plastic female inserts for the screws were stripped. The techs just hurriedly drive in the fasteners without thinking of the proper torque.
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Kurt
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