I’ve been buying (and occasionally selling) on eBay for close to two decades, and I’ve never returned anything, even though I’ve been disappointed a few times. My general feeling is that I know I’m buying used stuff and that it could be wonky, so unless I think I’ve been really wronged, I chalk it up to life lessons.
Well, I’ve finally initiated a return. I bought a NAD 317 amplifier, advertised as good working condition. The seller didn’t ship it for over a week, then it arrived “packed” as shown, with some loosely wadded paper sprinkled over the bare bottom of the amp. The left channel was dead. The seller refused to take it back, saying he had “video evidence with a professional” that it worked before, and saying he wasn’t responsible for anything that happened in transit. I filled a case with eBay and provided the unboxing photo. eBay found in my favor and I need to print a label, pack it properly, and send it back, then I’ll get a PayPal refund.
Not newsworthy, just something new to me.