[masraum]

Originally Posted by GH85Carrera

I figured the Windows help site was the easy answer. All I get is an endless loop.



When I try to install the Microsoft app I get the error above. So trying to install the converter app I get an error that the app can't install because there is no association. It will not install.

It makes no sense. I can't install the app because I don't have the app installed. I spent over an hour trying the different options. My real goal is to be able to use Photoshop since I have used that since it was called PhotoStyler and I loaded it from 5.25 inch floppies.

It is just really annoying.

Yeah, that really sucks. I haven't had any version of Win since 7.

I think the error is referencing the fact that the URL is not exactly a web page, but is actually trying to open in a Microsoft Store App. If you have Win 10, do you have an app for Microsoft App Store or something like that? (there's something very similar for Mac). If so, then crank that app up and search for HEIC.

If you don't, maybe try one of these.
https://www.microsoft.com/en-us/windows/windows-10-apps
https://www.microsoft.com/en-us/store/apps/windows
Then search for "heic" without the quotes. It looks like there should be several apps available.



You may also try using a different browser if this doesn't work.