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I stopped going to Krogers permanently when they started that self-scanner nonsense. The membership i.e. purchase-tracking cards had already primed that decision. Since it's about the closest major grocery store they have lost many many thousands from this singular customer over the years.
The nearby Ypsilanti Meijers is also a mess. This past Christmas they had about four registers open and a single line extending to the back of the store which did not move. There were several dozen employees stocking shelves but "none of them were trained for register" according to the customer service gal (she was cute but no photos srry). I stood there watching this line not move, put my cold stuff back, and walked out. Actually, the time before that the same thing happened with the same result.
I've been shopping at Aldi and the mom-n-pops and feeling pretty good about it.
I chose not to play that game.
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Meanwhile other things are still happening.
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