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john70t john70t is online now
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Join Date: Aug 2001
Location: midwest
Posts: 40,528
A day-late and dollar-short refund

I bought a three set of off-brand WIFI extenders based on reviews from a website.
(That website isn't a proven one like tomshardware which I should have listened to...)
Stupid me.
The existing Belkin and Netgear plug-in WIFI USB dongles actually worked decently across the house one floor up and through six walls, but obviously were not the fastest.

The price was $45/per. I thought they would fix the entire house and garage. The manufacturer is an American company or so it claimed. NJ. But now I am a little suspicious of that claim.

The extenders did not work.
I sent them back Priority Mail the next day. 2-3 days.
Over three weeks later..after they received it..my credit card had not been credited.
I sent them an email and details.
A few days after that my money showed up on the card....minus $10.

I am pissed. That could have been any amount. There is no info on their website disclosing any return processing charges.
If they immediately returned the money minus a small charge that would have been understandable actually.
But I had to go chasing them...

Bank was no help. I'm going to try the CC company next.

I tried a little online exploring.
The company may as well be a shell run out of a PO box. I don't know.
What's interesting is that Whois has all the company website info blocked "for privacy".
There is little info I could find.
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Meanwhile other things are still happening.
Old 02-24-2021, 11:59 AM
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