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I have a story about Alibaba. Basically, with these small scale companies in or near Ningbo, you have got to have someone over there or you'll get ripped off. I was using a customs broker who had a guy over there and still had to call in the big guns. I got my order (1,000 balloons for a pumpkin patch) and the manufacturer sent them eventually 1 day Air Freight. But we had to threaten to string him up by his balloon sack.
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