[Jeff Alton]

DHL routinely does not deliver to our shop on the date tracking says "out for delivery", then we later check tracking to see that "recipient refused delivery" So we call, and say "WTF" we are open and have a dedicated shipping/receiving counter. They say "oh, duty is owing and we can't take payment at the door) We say, you mean like every other competitor does? Why do you say we refused shipment when it was never on the truck? Why don't you notify us that charges are due? DHL says "thats not how we do it" F/U DHL.... Its at the pint now if a vendor says they will only ship DHL, we shop elsewhere.....


Cheers