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Bland
Join Date: Nov 2003
Location: I'm 'out there...'
Posts: 8,827
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I got fed up with Purolator (Canada Post owned courier) and having no luck dealing with customer service, I emailed their president (LinkedIn is your friend) the details with tracking numbers of shipments gone wrong.
I got several calls and texts from high up customer service folk there and now have the Calgary depot manager’s cell number. Call anytime you have any issues.
Since involving their top management, there have been no further problems...
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06 Cayenne Turbo S and 11 Cayenne S
77 911S Wide Body GT2 WCMA race car
86 930 Slantnose - featured in Mar-Apr 2016 Classic Porsche
Sold: 76 930, 90 C4 Targa, 87 944, 06 Cayenne Turbo, 73 911 ChumpCar endurance racer - featured in May-June & July-Aug 2016 Classic Porsche
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